IT Consultation & Helpdesk Support

We provide high quality support and great customer service. Your satisfaction is important to us. In order to maintain the quality of our service, 100 % of our consultant is qualified at ITIL® which is a collection of best practices in IT Service Management. Moreover, 100% of our helpdesk support are qualified Microsoft engineers. We are always aware of our service quality.

Our Promises

Response Time

We are committed to make sure our customers are successful. During working hours, we target to respond a request or an inquiry within 4 hours. Most importantly, our customers will always get a response from our qualified engineer in person.

One Call Support

One single call to our Service Department is all it needs to ensure prompt service.

Quality, Service and Value

We are committed to provide cost effective and high quality service. We provide multi-lingual technical support, service and advice.

Forward Purchase Planning

We can assist your forward planning by evaluating your PC and give advice on condition and lifespan. We will tell you honestly if you need or don’t need to consider replacement of hardware.

Service Plan

We aim to provide a flexible service plan In order to cater with varies scales of business.

We develop systems with System Development Life Cycle (SDLC). SDLC is a process of creating or altering systems, and the models and methodologies that people use to develop these systems. The concept generally refers to computer or information systems.

IT Consultation & Helpdesk Support